Bookings

• The signing of the booking form by the party leader confirms the acceptance of the terms and conditions set out and shall be binding on the person(s) booking and intending to occupy the premises.
• No all male parties or parties of guests who are all under the age of 21 will be accepted. No pets accepted. For the comfort of guests all homes are non-smoking homes, however smoking is permitted on the patio area. Please use ashtrays provided.
• To ensure comfort, security and peace of mind our home is registered with the State Authorities and is in full compliance with all relevant legislation.

General

• Stays of 5 nights or less will incur a cleaning fee of $95 sterling. 
• The villa is available for occupation from 1600 hours local time on the day of arrival.
• Departure time - 1000 hours. It may be possible to check out later if no one else is booked in. Please check with our management company in advance.

• All pool doors are fitted with a child alarm, while fire alarms are situated around the entire villa.  Any tampering of these alarms will result in a deduction of $50 from your security bond.

• All local telephone calls are free. All other outgoing calls are charged as taken.

• All bed linen and towels are provided for your needs. 

Payment Details

• A non-refundable deposit of 100 pounds sterling or $150 USD is due within 7 days of your initial reservation, to be sent with the completed booking form. On receipt of your deposit we will bank your cheque and wait for clearance, following which we will send out a receipt and confirmation of booking.
• Payment of the balance, plus the refundable security deposit is due in full 8 weeks prior to your arrival date. On receipt, banking and clearance of your parties final payment, we will send out your arrival information. A $250 USD security deposit is payable locally.
• Please note:- we are unable to accept and debit or credit cards. 

Security/Breakages Bond

• The villa front door key must be left in its security box each time you leave the property. The loss of the door key will result in a charge of $250 from your security bond.

• You will be provided with 1 key for the villa. In the situation that you lock yourself out, you are to phone our management company immediately, and they will allow you re-entry into the house. Unfortunately you will incur a small charge for their service depending on the call out time ($25 in office hours, $100 out of office hours). 

• The client is held responsible for any damage or breakages that may be caused to the property, its contents and any items in the inventory during your stay. All damage and faults caused or found at the home must be reported to our management company at the earliest opportunity
• We require a refundable security/breakage deposit to be paid at the time of arrival. This deposit of $250 USD will be repaid to your party by cheque, within 30 days of your departure, providing the local management have reported no breakages and you have returned the keys as requested. We check the inventory prior to your arrival and after your departure and will advise of any faults. These may include additional cleaning costs for spills, stains etc.
• We retain the right to keep the security deposit (either in part or full) to cover breakages, damage or non-return of the keys. Receipts for repairs/replacements will be provided in the unlikely event that such retention of the security deposit is required.
• We reserve the right to pursue a quest for recompense for any and all damages caused which may exceed the value of the security deposit within 14 days of being served notice of this.
• Florida has a sub-tropical climate and care must be taken with food that is left uncovered. Apart from spoiling, food left uncovered can attract insects very quickly. Any added costs for pest control services incurred from lack of care in this may be passed to you.

Cancellation

• In the event of your party needing to cancel, the following conditions will apply.

• Please ensure you have Travel Insurance to cover your losses if cancellation is due to an insured event beyond your control resulting in a financial loss.

Liability

• The owners and their agents do not accept liability whatsoever for death, personal injury, accidents, loss or damage to persons or personal effects however caused as a result of use of the pool, spa and villa. It is your responsibility to ensure that children are always supervised properly in and around the pool and inside the villa.

Force Majeure

• The owners or their agents cannot accept responsibility, be responsible or be liable in respect of damage or changes caused by Force Majeure, e.g. strikes, floods, closure of airports, weather conditions or other events beyond our control.

Complaints or Dissatisfaction

• In the unlikely event of a complaint during your stay please contact the Management Company immediately. If the matter cannot be resolved you should contact the owner, in writing, within 14 days of the end of the rental period. If the problem has not been reported, as requested to the Management Company the owner can not accept any responsibility.